How do I place an account with Joseph, Mann & Creed?
You can call us, fax us, write us, or use the link below that allows you to place the account with us electronically.

What information do you need from me in order to start working on an account?
Basic statement information is all we need initially, along with invoice dates, name of the company owing you the money, balance owed, city, state, zip code, and phone number. Copies of any available contracts and pertinent correspondence are also helpful, though not necessary at the time of placement. We can ask for these items later if needed.

Can I audit my accounts on-line?
Yes. Once a company is a client of JMC, we will explain how you can audit your accounts on-line.

Do you take electronic placements?
Yes. You can place an account with us through any available electronic method. Excel is preferred, but not required. You can call Bill Mann at (216) 831-5626, Ext. 201 for more detail about this.

Do you do consumer collections?
We specialize in commercial collections; however, there are some clients for whom we do some consumer collections along with the commercial work that we do for that client. Please contact Paul Joseph at (216) 831-5626, Ext. 208 for questions about consumer placements.

Can you handle litigation if that is deemed necessary to collect an account?
Yes we can. And, unlike other collection agencies, there will not be a non- contingent suit fee charged on accounts that require litigation. Litigation is rarely needed, however. In fact, JMC recommends suit on less than 1 in every 100 claims placed with us for collection. When the need arises, of course, we will handle the claim all the way through the litigation process. Please contact our Legal Forwarding Coordinator Adriane Brown for further questions about how we handle Legal accounts, at (216) 831-5626, Ext. 210.

Do you do international collections?
Yes, we do international collections all over the world for many of our clients.

What types of status reports does JMC provide?
We typically send a monthly report outlining dollars placed, placement date, and the status of an account. This can be tailored to the client's individual needs.

How do you remit to clients?
We remit net, early in the month following any transactions. Should you need a different type or schedule of remittance, please contact Bill Mann at (216) 831-5626, Ext. 201.