Insurance Collection Services

Joseph, Mann & Creed's Insurance Collections Services, located in Cleveland, Ohio offers a long history of successful, proven collection strategies.  As a crucial element of our efforts to best serve the needs of our clients, we have invested significant energy and resources to become a competitive entity in the field of insurance collections services.  As a result, we have excelled in competition as JMC routinely outperforms some of the largest and most popular collection firms used in the insurance industry.

As a rule, and along with our superior results, JMC spares no time or expense in our efforts to provide a business partnership that is simple and stress-free for our clients.  Our clients have come to expect an ongoing relationship with us that is smooth and easy.

A major part of our success is our understanding that insurance receivables are more complex than other types of receivables.  Our collectors specialize in insurance and resolve accounts through their knowledge and ability to educate the insured – not the hardcore approach that typifies most collection agencies.  We specialize in collecting the accounts and maintaining the insured’s goodwill.  The end result is more dollars collected and zero customer complaints.  Just ask our clients.

JMC Insurance Industry Experience but not limited to;

• Commercial & Personal Lines Insurance Premium Collections

• Workers Compensation Audits (Estimated and Actual)

• Life, Disability and Prescription Overpayments

• Agent and Broker Commissions

• Property and Casualty

• Deductibles, Surety Bonds, Reinsurance        

• General and Professional Liability

                                                  Proud Sponsor of ICE since 2007

                                                  Proud Sponsor of ICE since 2007



It is with pleasure that I offer my recommendations of Joseph, Mann & Creed collection expertise. There are many collection agencies, however in the insurance industry, it is imperative to assign your collections to an agency that understands the ever-changing industry, and applies that knowledge in their efforts to collect outstanding premiums. Joseph, Mann & Creed experience in collecting insurance premiums, is extensive and ranges from issues of audit premiums, and endorsement premiums, to the more difficult collections. Joseph, Mann & Creed has been handling collections for our company since 2003. During this time, we have developed a prosperous relationship due to Joseph, Mann & Creed’s vast knowledge and friendly staff, who offer superior service. In conclusion, let me say that all aspects of Joseph, Mann & Creed’s collection handling, are superior to all other agencies I have encountered and I have been in this industry for 28 years of my 32 years.
— Premium Audit Manager; Midwest Workers Compensation Insurance Company
JMC’s staff is world class in customer service and my interaction with them are professional, yet down to earth. I have never felt the need to micromanage the accounts I place with them. Their knowledgeable, proactive staff makes JMC a joy to work with and their solid understanding of the insurance industry is clearly demonstrated by their consistent, positive results. Overall, JMC meets and exceeds my expectations at every turn.
— Assistant VP of Operations; A national workers comp Insurance Company
“Joseph, Mann & Creeds professional approach to collections and methods used to collect our account’s unpaid premiums have resulted in a better than industry average return. Their collector’s experience and understanding of commercial insurance enables them to successfully collect premiums due. I highly recommend JMC’s Insurance Collection Services.”
— Premium Audit Manager; Regional Workers Comp Insurance Company
“JMC’s knowledge of the personal lines insurance industry has contributed to collection results that have exceeded our initial expectations. Their management and collectors are very professional and responsive, requiring minimal involvement from our accounting and customer service staff. During the past 4 years of premium collection efforts by JMC, we have received zero documented debtor complaints, which was the number one criterion when selecting our exclusive outside resource. We have been extremely satisfied with our relationship with JMC’s premium collection results.
— Account Manager; California based Insurance Company